Support
How to Get Support
We want to make sure you get the support you need—quickly, easily, and with confidence. Certified and stuck? Let’s get you unstuck.
Start with the Documentation
You’re already in the right place. Most questions can be answered right here in the docs.
Use the search bar at the top of this page to find troubleshooting tips, deployment guidance, and best practices. Still need help? Read on for your support options.
Contact Support
Click your relevant support portal link below to login and submit a support request.
For clients with an existing Dr Migrate licence obtained directly from Altra.
For certified Altra and Microsoft Partners with a Dr Migrate licence. All Partners must use this portal
For Microsoft Solution Assessment Desk members.
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To access Dr Migrate support, you must complete your Dr Migrate certification.
Need help getting certified? Visit the Dr Migrate website for certification and training info.
Need help getting certified? Visit the Dr Migrate website for certification and training info.
All other enquiries:
- Partner Program enquiries
- Licence enquiries, orders or changes
- Learning Management System (LMS) enquiries
Please use the contact form on the website here: Contact Us