Manage SaaS License
Overview
Manage, upgrade, or cancel your Dr Migrate SaaS license from the License Information page.
View license details, change plans, manage billing contacts, and cancel or decommission your instance.
Prerequisites
- Dr Migrate portal access (Admin or Billing Contact)
- Authority to make subscription changes
Responsibilities
- Admins: Responsible for selecting and managing the appropriate license plan.
- Billing Contacts: Receive notifications regarding payment and renewal information.
Viewing License Information in Dr Migrate
Access License Information Page
Navigate to the License Information page in the Dr Migrate portal
Navigate to the License Information page
Review License Details
Review the displayed details:
View your license details
Viewing License Information in Dr Migrate Portal
Log in to Dr Migrate Portal (Cancellation)
Navigate to the Dr Migrate Portal and log in.
Access License Management (Cancellation)
See the License Expiry column and select ‘Manage License’ link in the corresponding Customer Deployment row.
View and manage your SaaS licenses
Navigate to Manage License Page
You’ll be directed to the Manage License page. Carry out your License Management activities on this page.
Changing Your License
Access License Options
Navigate to the License Options on the License Information Page.
Access license change options
Select New License Plan
Select the new license plan: - Hibernate Mode – Read-only access. - Standard PAYG – Full features with monthly billing. - Standard Annual – Two months free with upfront billing.
Choose Effective Date
If given the option, choose your effective from date. - Today - At the end of current renewal period - A custom date (must be within 60 days from today)
Confirm Authority
Confirm authority to make changes by checking the agreement box.
Finalize Changes
Click Accept to finalize the change.
Managing Billing Contacts
Review Billing Contacts
In the Billing Contacts section, review the current contact list.
Manage your billing contacts
Edit Existing Contact
To edit a contact, click the Edit button next to their name and update the information.
Remove Contact
To delete a contact, click the Delete button and confirm removal.
Add New Contact
To add a new contact, click Add Contact, enter the details, and save.
Canceling Your SaaS License
Log in to Dr Migrate Portal
Navigate to the Dr Migrate Portal and log in.
Access License Management
See the License Expiry column and select ‘Manage License’ link in the corresponding Customer Deployment row.
View and manage your SaaS licenses
Cancel your License
If you wish to cancel your license, click the Cancel your license link.
Cancel your SaaS Licence
Confirm Cancellation
Cancel your SaaS Licence
To confirm license cancellation, review the information about data retention and renewal dates, ensure the confirmation checkbox is checked, then click the “Apply” button to finalize the cancellation.
Validate results
- Updated plan appears on License Information
- Billing contacts reflect recent edits
- Cancellation shows a scheduled end-of-term status
Troubleshooting
- Missing Manage License link: ensure you are an Admin or Billing Contact
- Changes not applied: refresh and verify permissions, then retry
- Cancellation not visible: verify the correct Customer Deployment row was selected
Next steps
- If decommissioning: remove Marketplace deployment in Remove Dr Migrate
- Review billing contacts regularly to keep access current